Our Customer Reviews

We are committed to providing an exceptional shopping experience at Poolside Spa & Services. From the moment you walk through our front door, you will be greeted with a smile and treated with respect, kindness, and professionalism. Our experts in Whistler and Squamish are here to help you every step of the way, from researching our products and finding the best one for your lifestyle, to maintenance and aftercare services that help you enjoy for years to come.

Take a look at some of the things that our past and existing customers had to say about us.

My wife and I stopped in at Poolside Spa Sales one day to pick up some pool accessories for my mother-in-law. We had been interested in a long time in getting a hot tub in our backyard, and while my wife picked out the pool supplies we needed, I took the time to look at the hot tub displays. The staff took the time to learn more about why we wanted a hot tub and what we were looking to get out of it and recommended a few models to me that were within the price range I mentioned. I went back the following weekend with my wife and we looked at our options together and were really impressed with the service we received at Poolside. We felt like they genuinely cared about us. We are now proud owners of a beautiful Jacuzzi hot tub!

- Steven and Alison C.

I’ve had a pool for the last 20 years and have trusted the experts at Poolside with all of my pool service needs for almost the same amount of time. The staff are always friendly and knowledgeable about their products and help me carry my pool chemicals to my car when I stock up. I usually do all of the routine maintenance, but I usually use their winter and summer pool service to get my pool up and running and closed down properly. Can’t say enough nice things about them, they really make owning a pool easy and stress-free.

- Barry R.

I teach swimming to kids using my home’s pool and I go to Poolside every year to stock up on all the latest pool accessories for the kiddies. They usually have a bunch of great toys, games, and personal floatation devices (life jackets, water wings, etc.) and the prices are extremely reasonable. I also use their bi-weekly Watercare pool service plan to help me keep my pool clean and the water balanced, and they are always on time and very friendly.

- Rachael F.

After we found a leak in our pool, we called Poolside because our regular pool repair company wasn’t able to get us an appointment that week. We were so impressed with how quickly they responded to our appointment request, and within two days, the problem was fixed. They didn’t carry the specific part we needed, because our pool equipment was older, but they ordered the part for us and installed it the next day. After a few months of being unsatisfied with our other pool service company, we switched everything to Poolside and haven’t looked back.

- Reggie W.

We used Poolside Spa Sales and Service for our weekly pool service and we’ve never had a complaint. They are always thorough, and our pool is always spotless.

- Derek P.
These guys provide great products & service and the team knows what they’re doing. Highly recommend!
- John C.
They had great advice and helped me fix my spa. The best place to go.
- Colin B.
These guys are the Whistler originals that know tubs. Service is awesome!
- Montgomery S.
Excellent first experience! We were first-time hot tub buyers and Dave and his team were very patient, helpful, and knowledgeable. From initial research to purchase, install and set up, the communication and experience were excellent. Thank you.
- Jason R.
Great staff and the BEST Hot Tubs!! I would highly recommend Dave and the team at Poolside. They really care about their customers and their level of satisfaction. The Jacuzzi brand is really a superior product and I would recommend it for anyone that is looking for a hot tub!
- Rosie B.
Dave is amazing!!!!!! Thanks so much for fixing my hot tub after other companies couldn’t figure it out!!
- Rachel R.